Diversity & Cultural Competence Training

Each day, we work with co-workers from diverse backgrounds. The way that we see the world, engage in problem-solving, communication, and collaboration can be influenced by our social, ethnic, and national identities. These differences don’t just arise from working across borders—differences can be just as profound inside geographic locations.

• By 2030, four of every ten Americans will identify themselves as a member of a racial or ethnic minority group (Shin and Bruno 2003).
• Currently, languages other than English are spoken in 18 percent of American households, and 8% of the U.S. population speak English less than "very well"; these are proportions that have been increasing steadily since 1980 (Shin 79; Bruno 2003).

Managing cultural differences in a strategic way has become more important for creating advantages and developing a competitive edge.