Multinational firms that move employees across boundaries can improve the success of these assignments by putting in place an expatriate and repatriate coaching and training service. Taking a systems approach, expats are encouraged to look at not only the impact on the new working culture, but the family transition, and navigating new and complex relationships across boundaries, language, and culture.
Each day, we work with co-workers from diverse backgrounds. The way that we see the world, engage in problem-solving, communication, and collaboration can be influenced by our social, ethnic, and national identities. These differences don’t just arise from working across borders—differences can be just as profound inside geographic locations.
Managing cultural differences in a strategic way has become more important for creating advantages and developing a competitive edge.